Statute

Statute
SHOP RULES

These Regulations define the rules of sales within the Online Store operating at lecollet.pl, which is run by LECOLLET MAJA BOHOSIEWICZ SPÓŁKA KOMANDYTOWO-AKCYJNA, ul. Progi 1/14, 00-634 Warsaw, KRS: 0000961736, NIP 7010832970, e-mail address: info@lecollet.pl, tel. +48 573 247 644.

By using the Lecollet online store and accepting the regulations, the Buyer confirms that he has read the content of these regulations and accepts all their provisions and undertakes to comply with them. The Regulations are an integral part of the sales contract concluded with the Buyer. The condition for concluding a sales contract is the acceptance of the regulations by the Buyer.

Definitions:

• Regulations - these "Online Store Regulations".
• Store – online store, available at www.lecollet.pl.
• Seller - LECOLLET MAJA BOHOSIEWICZ SPÓŁKA KOMANDYTOWO-AKCYJNA, ul. Progi 1/14, 00-634 Warszawa, NIP 7010832970, e-mail address: info@lecollet.pl , tel. +48 573 247 644.
• Buyer (also called Customer, Service Recipient) - a natural person with full legal capacity, a legal person or an organizational unit without legal personality but with legal capacity, using the lecollet.pl online store.
• Consumer - a Buyer who is a natural person, placing an order in the online store for purposes not directly related to his business or professional activity.
• Entrepreneur Consumer - Buyer who is a natural person running a business, placing an order in the lecollet.pl online store directly related to his business activity, but not of a professional nature for him, i.e. it is not placed in particular as part of the subject of the Buyer's business activity (PKD), indicated in the Central Registration and Information on Economic Activity.
• Goods or Goods (Products) - this means goods offered by lecollet.pl for retail sale, which are in the current offer and available in the Store.
• Order – the Customer's declaration of will submitted using the Order Form and aimed directly at concluding a contract.
• Electronic service – a service provided electronically by lecollet.pl
• Entrepreneur – a natural person, a legal person and an organizational unit that is not a legal person, to which a separate act grants legal capacity, conducting business activity on its own behalf.
• A gift voucher, an instrument which carries with it an obligation to accept it as consideration or part of the consideration for the supply of goods in respect of which the goods to be delivered.
• Order Form - an interactive form available in the Store enabling placing an Order, in particular by adding Products to the Cart and specifying certain terms of the Sales Agreement, in particular the method of delivery and payment.
• Basket – an element of the Store in which the Products selected by the Customer are visible and in which the Customer has the opportunity to determine and modify the Order data, in particular the number of Products purchased.
• Sales Agreement – ​​a Product sales agreement concluded or concluded between the Customer and the Seller via the Store.
• Business Days – all days from Monday to Friday inclusive, except public holidays in Poland.

• 2. General provisions

These regulations specify:

• technical conditions necessary to use the online store;
• rules of using the Store;
• conditions for placing orders for goods/goods, services offered by lecollet.pl and available in the Store;
• terms of delivery of the ordered goods/goods to the Buyer;
• terms of payment;
• conditions for terminating contracts - the Buyer's rights to cancel the order and withdraw from the contract;
• complaint procedure - rules for submitting and considering complaints.

1. To browse the Store's website, you need a terminal device with access to the Internet and an up-to-date version of a web browser. To use some functionalities of the online store, including placing orders for products, an active e-mail account is required.
2. If the technical requirements of your browser are not met, the Store will inform you about it in a separate message after entering the Store's website, at the same time informing you about the need to install an appropriate browser or update it.
3. The website www.lecollet.pl only offers products owned by LECOLLET MAJA BOHOSIEWICZ SPÓŁKA KOMANDYTOWO-AKCYJNA, based in Warsaw.
4. When using the Store, Buyers are prohibited from providing illegal content that violates the law or decency. The Customer is also obliged to refrain from any activity that could negatively affect the proper functioning of the Store, including in particular any interference with the content of the online store or its technical elements. It is also prohibited to use the Store for purposes contrary to its intended purpose.
5. Browsing the goods offered in the Store does not require registration.
6. The Customer may place orders for goods in the Store's current offer after providing the necessary personal and address data enabling the order to be processed without registration, i.e. without creating a Customer Account.
7. The information posted on the online store website does not constitute an offer to conclude a contract in accordance with the provisions of the Civil Code, but only an invitation to conclude a contract in accordance with Art. 71 of the Civil Code, which means, among other things, that the Store may refuse to conclude a contract in particularly justified cases.
8. By accepting the regulations, the Customer undertakes to:
9. Use the Store in a manner consistent with the Regulations and legal provisions;
10. Use the Store in a way that does not disrupt its operation;
11. Use any content posted on the Store's website subpages only for personal use
12. The customer cannot make a purchase anonymously or under a pseudonym or using incorrect personal data.

• 3. Placing and fulfilling orders and concluding a sales contract

1. The Customer may place orders for goods available in the Store 24 (twenty-four) hours a day, 365 days a year.
2. The Store does not offer wholesale sales of goods, including sales of goods for resale.
3. The store has the right to refuse to process orders:

• unpaid by the Customer,
• indicating the purchase of goods for the purpose of resale,
• placed on an incorrectly completed order,
• submitted in violation of these regulations.

4. To create an Account in the Store, please complete the Registration Form. It is necessary to provide the following data: Customer's name and surname, Customer's email address, Account password.
5. Logging in to the Account is done by entering the login and password established by the Customer in the Registration Form.
6. The Customer may request the deletion of his Account at any time without giving a reason. Requests for account deletion should be sent to the following e-mail address: info@lecollet.pl
7. The Seller is not liable for any disruptions, including interruptions in the operation of the Store, caused by force majeure, unauthorized action of third parties or incompatibility of the Store with the Customer's technical infrastructure.
8. To place an Order you must:

• have an account in the Store;
• select the Product that is the subject of the Order and then click the "Add to cart" button;
• log in to your Account in the Store;
• complete the Order Form by entering the details of the recipient of the Order and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the invoice details if different from the details of the recipient of the Order,
• click the "Pay now" button,
• select one of the available payment methods and, depending on the payment method, pay for the Order.
• if the Customer wants to issue a VAT invoice, enter the data for issuing the invoice, if different from the Customer's data;
• select the delivery method and enter the data for the delivery of the goods, if it is different than the address provided by the Customer;
• Accept the Store Regulations and Privacy Policy;
• confirm the Customer's acceptance of the obligation to pay for the ordered goods by clicking the "Pay now" icon.

9. By clicking the "Pay now" button, a binding Order is placed for the Products in the Cart and obliges the Customer to pay for the ordered Products.
10. Orders are shipped within the European Union.
11. The customer can enter a discount code, if he has one, in the field called "Discount Codes". Then, after entering the discount code and clicking the "Activate" button, the price will be modified accordingly.
12. The contract is concluded when the Store confirms acceptance of the order for execution.
13. After placing the order, a confirmation of receipt by the Store of the order placed by the Customer will be sent to the Customer's e-mail address in the ordering process for purchases. If the order can be processed, an e-mail will be sent to the Customer's e-mail address confirming that the order has been accepted for processing. Confirmation of order acceptance is the Store's declaration of acceptance of the offer. Upon confirmation of acceptance of the order, an agreement regarding this order is concluded between the Customer and the Store. If the Store does not confirm acceptance of the order for processing, the contract between the Customer and the Store is not concluded, and any payments made for the unaccepted order will be immediately returned to the Customer.
14. The contract concluded between the Consumer or Consumer Entrepreneur and the Store regarding the purchase of a given product is timely and lasts for the duration of the order. The place of performance related to the purchase of goods in the Store is the delivery address indicated by the Consumer or the Consumer's Entrepreneur.
15. The customer is obliged to pay the full price for the ordered goods. An order not paid within 7 days will be canceled and the Store is released from the obligation to complete it.
16. In case of technical problems or the desire to obtain additional information, the Customer may send a question to the following address: info@lecollet.pl
17. A necessary condition for the execution of the order is to provide data enabling the correct identification of the Buyer, in particular the e-mail address. If the Customer provides incomplete data, the lack of which will result in the inability to contact the Customer, the Store reserves the right to suspend the execution of the order until it obtains data enabling the execution of the order in accordance with these regulations.
18. Changes to the order may be made by the Buyer only before the order is accepted for processing by the Store and only at the express request of the Buyer.
19. The store reserves the right to additional verification of the Customer's data, e.g. by telephone.

• In connection with the execution of the order, the Customer is sent an e-mail communication regarding the current process of placing and processing the order (order status). As part of this communication, the Store may send information about an unfinished order and - after completing the order - the Store may send a message to the Customer asking him to express his opinion (review) regarding the order. Expressing such an opinion (review) by the Customer is voluntary.

• 4. Availability of ordered goods

1. All goods offered in the Store are available goods.
2. In exceptional situations, e.g. when several customers place an order for the same product at the same time, it may happen that the product will not be available. In such a situation, the Customer will be informed about the inability to complete the order immediately, no later than within 7 days from the date of placing the order.

• 5. Goods prices and payment

1. All prices are given in Polish zloty and are gross prices, i.e. they include VAT. The prices given do not include delivery costs (delivery costs depend on the method of delivering the goods to the customer). The total cost of the order (i.e. product price including delivery costs) is indicated in the basket before the Customer places the order.
2. The prices given in the Store are valid from the date of placing the order to the date of its implementation.
3. The Store reserves the right to change goods and prices of goods available in the Store (this does not apply to goods already ordered by the Customer and orders confirmed by the Store).
4. The customer can pay for the order: in the form of an online transfer via an external payment system: PayU, PayPal, PayPo, Blik, card payment. After proceeding to payment, the Customer is safely redirected to the payment operator's website. If payment is not recorded within an hour of placing the order, the order will be canceled.
5. The Store reserves the right to introduce new Products, withdraw Products, carry out promotions and give discounts, as well as temporarily offer free Products. The above right does not affect Orders that were placed before the date of entry into force of any of the changes. Details and duration are always included in the description of a given Product. The duration of each promotion is limited, Discounts and promotions do not add up.
6. An appropriate accounting document is issued for each order electronically and sent to the Customer's e-mail address, to which the Customer hereby consents.
7. The sold Product remains the property of LeCollet Maja Bohosiewicz SKA based in Warsaw until the full payment of the sales price of this Product.

• 6. Order collection, delivery and delivery costs

1. The ordered goods are delivered only within the European Union via a courier company to the address indicated by the Buyer in the order.
2. Available delivery methods in the store:

• DPD courier delivery
• InPost courier delivery
• Same day delivery - PickPack courier

3. The customer will be notified about the delivery date after the goods are shipped by the Store (the order status will change). The delivery date may be changed only as a result of such arrangements made by the Customer directly with the courier company. Products are delivered on business days.
4. Shipping costs are borne by the person placing the order for the Product.
5. If you order several Products, they will be delivered in one shipment within the time corresponding to the longest waiting time indicated for the ordered Products, visible next to each Product in the Store.
6. The customer cannot collect the goods in person at the stationary store.
7. If you purchase a gift voucher, you can use it in the Store. After purchasing the voucher, it is sent to the Buyer's e-mail with the amount, code and expiration date. You can use the Le Collet voucher to pay for any purchase online or in a stationary store. The voucher can be used several times, the unused amount is transferred to a new code. When shopping above the limit of the purchased voucher, the remaining amount can be topped up with a means of payment available in the Store. The gift voucher is valid for 12 months from the date of purchase.
8. Delivery costs depend on the method of delivering the goods to the Customer and are indicated in the basket before the Customer places the order.
9. Transport (delivery) costs are borne by the Buyer.
10. The delivery will not include additional activities, in particular the costs of unloading at the place of delivery and bringing the goods into buildings and rooms, but only delivery to the indicated address, where the Buyer will be obliged to unload and collect the goods at his own expense and risk.
11. Upon receipt of the goods, if visible damage is found in the received shipment, a damage report must be prepared in the presence of the courier and the goods must be refused.
12. The delivery time of the Product to the Customer is up to 5 business days, unless a different date is specified in the description of a given Product or during the Order confirmation.
13. The beginning of the delivery period of the Product to the Customer is counted as follows:
    If the Customer chooses the payment method by transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.

• 7. Withdrawal from the contract

1. Consumer or Entrepreneur The consumer has the right, without giving a reason, to withdraw from the sales contract for goods purchased in the Store within 14 (fourteen) days from the date of receipt of the goods. In order to meet the deadline for withdrawal from the contract, it is sufficient for the Consumer or Consumer Entrepreneur to send a declaration of withdrawal from the contract with the goods to the e-mail address info@lecollet.pl .
2. If you wish to exercise your right to withdraw from the Sales Agreement, we recommend using the withdrawal form available in your account.
3. In the event of withdrawal from the contract, the Consumer or Entrepreneur should return the undamaged goods to the following address: DTW Logistics Group Sp. z o. o. Panattoni Park Warsaw West, ul. Sochaczewska 98C 05-870 Błonie within 14 days . We recommend attaching the declaration of withdrawal from the contract along with the VAT invoice or receipt.
4. Consumer or Entrepreneur The consumer should keep the proof of sending the shipment in order to verify compliance with the return deadline.
5. Consumer or Entrepreneur The consumer is obliged to return the goods in a condition that does not exceed what is necessary to determine the nature of the goods.
6. If you withdraw from the Sales Agreement, we are obliged to immediately, but no later than within 14 days from the date of receipt of your declaration of withdrawal from the Sales Agreement, return to you all payments received from you, including delivery costs (except for additional costs which possibly result from your selection of a delivery method other than the cheapest standard delivery method we offer). For the refund, we use the same means of payment that you used for the original transaction, unless we have expressly agreed with you on another means of payment. Under no circumstances will we charge you any fees for this. We may withhold the refund of any payment received from you until we receive the Product back or until you provide evidence that the Product has been sent to us, whichever occurs first. All refunds are made automatically to the bank account number you used for payment. If you pay by bank transfer, payments will be returned to the account from which the transfer was made. If you paid by PayPal or credit card, your refund will be credited to your associated PayPal or credit card account. In the event of partial withdrawal from the contract, if the threshold amount that meets the conditions for granting a discount is not reached, the Consumer must take into account the loss of the previously granted discount.
7. The direct costs of returning the goods and the risk of returning the goods by the Consumer or Consumer Entrepreneur to the Store are borne by the Consumer or Consumer Entrepreneur. Moreover, if the Consumer or Consumer Entrepreneur has chosen a method of delivery of the goods other than the cheapest standard delivery method offered by the Store, the Store is not obliged to refund the additional costs incurred by the Consumer or Consumer Entrepreneur.
8. Consumer or Entrepreneur The consumer is responsible for reducing the value of the goods resulting from using them in a way that goes beyond what is necessary to determine the nature of the goods and their features and functionality. In order to determine the nature, characteristics and functioning of the item, you can normally open or unpack the package to check the characteristics and functioning of the item and examine it in the manner customary in stationary stores.

• 8. Complaints

The Store is liable to the Buyer for defects in the goods - non-compliance with the contract of goods purchased in the Store on the terms set out in the Civil Code and in the case of Consumers or Consumer Entrepreneurs on the terms set out in the Act of May 30, 2014. on consumer rights.

1. The goods are in accordance with the contract when their description, type, quantity, quality, completeness and functionality comply with the contract.
2. If the Goods are inconsistent with the contract, the Consumer may request its repair or replacement, and in cases specified by law, submit a declaration of price reduction or withdrawal from the contract.
3. The address for returning the product together with all accessories due to the complaint is: Lecollet Progi 1/14 00-634 Warszawa
4. Complaints are accepted by e-mail: info@lecollet.pl
5. The Consumer is obliged to make the Goods subject to repair or replacement available to the Seller. The Seller is obliged to collect the Goods from the Consumer at his own expense. The consumer is not obliged to pay for the ordinary use of Goods that are later replaced.
6. Complaints will be considered immediately, but no later than within 14 days from the date of reporting. If the data or information in the complaint makes it impossible to recognize the complaint and requires supplementation, the Customer is obliged to complete it immediately after being requested by the Store. The complaint should include data enabling the Customer's identification, the subject of the complaint (e.g. type and date of occurrence of the defect) and requests related to the complaint.
7. If the Store does not take a position on the complaint submitted by the Customer (Consumer and Consumer Entrepreneur) within 14 (fourteen) days from the date of its submission, it is assumed that the complaint has been recognized by the Store as justified.
8. If the complaint is positively considered, the Store will first be entitled to replace the defective goods with a new one free from defects or to remove the defect, unless bringing the goods into compliance with the contract will be impossible or would require excessive costs. If replacement with a new product free from defects is impossible, the Store will refund the Customer the equivalent of the price of the goods complained about or, after the Customer expresses his consent, will issue him other goods available in the store. This does not affect the Customer's ability to submit a declaration of price reduction or withdrawal from the contract in accordance with applicable regulations.
9. If a complaint is accepted, in the case of a Customer who is a consumer, the cost of delivering the defective Product to the Seller is borne by the Seller, and in the case of a Customer who is not a consumer, the cost of delivery is borne by the Customer.
10. If the Customer agrees to exchange the goods, the cost of re-delivery of the goods is borne by the Store.
11. Any provisions of these Regulations do not exclude or limit the rights of Customers purchasing goods as Consumers or Consumer Entrepreneurs, provided for in applicable law.

• 9. Personal data

Personal data provided by Customers (including in the process of placing an order in the Store without registration) in the Store are protected in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to processing of personal data and on the free movement of such data and the Act of 18 July 2002 on the provision of services by electronic means (consolidated text: Journal of Laws of 2020, item 344).

1. The data controller is MAJA BOHOSIEWICZ SPÓŁKA KOMANDYTOWO-AKCYJNA, ul. Progi 1/14, 00-634 Warszawa, NIP 7010832970, e-mail address: info@lecollet.pl , tel. +48 573 247 644.
2. The Buyer's personal data in connection with the Purchase and Sale transaction will be processed for the following purpose and scope:

• in order to fulfill the placed order - the legal basis for processing is the necessity of processing to perform the contract (Article 6(1)(b) of the GDPR); in the scope of optional data, the legal basis for processing is consent (Article 6(1)(a) of the GDPR);
• in order to fulfill the statutory obligations imposed on the Administrator, resulting in particular from tax regulations and accounting regulations - the legal basis for processing is the legal obligation (Article 6(1)(c) of the GDPR);
• in order to possibly determine and pursue claims or defend against them - the legal basis for processing is the legitimate interest of the Administrator (Article 6(1)(f) of the GDPR) consisting in the protection of his rights.

3. The Buyer's personal data is processed for the period necessary to provide the service and for the period necessary to fulfill the Administrator's obligations imposed by law, and in the event of establishing, pursuing or defending claims - for the period of limitation of such claims provided for by law.
4. Personal data is provided voluntarily, but providing it is a necessary condition for placing an order in the online store and completing the order.
5. The Buyer has the right to access his personal data and rectify it, delete it or limit its processing, as well as to transfer the data.
6. The buyer has the right to object to the processing of personal data based on Art. 6 section 1 letter f) GDPR or for direct marketing purposes.
7. The buyer has the right to withdraw consent to data processing at any time. Exercising the right to withdraw consent does not affect the processing that took place on the basis of consent before its withdrawal.
8. The Buyer has the right to lodge a complaint with the supervisory authority if, in the Buyer's opinion, the processing of personal data violates applicable legal provisions on the protection of personal data.
9. Your personal data may be disclosed only to entities with which contracts have been concluded for entrusting the processing of personal data and to whom we share data on the basis of applicable regulations.
10. Detailed information on data protection is included in the Privacy Policy.
11. We cooperate with Rating Captain, a tool used to measure our customers' satisfaction with the services we provide/products sold. As part of our cooperation, we will ask you to complete a survey or leave a review for us or our products/services. Additionally, the Rating Captain tool processes data regarding your activity on our website (subpages visited, time of visit in a given place, clicks, method of using services/products viewed), information about the end device or browser, including its location. We have concluded an appropriate agreement with Rating Captain to entrust the processing of personal data. Please note that your data will not be profiled using the Rating Captain tool. You may withdraw your consent at any time by sending an appropriate message to our contact address indicated in the section Our contact details and your rights.

• 10. Electronic services

1. The following Electronic Services are available in the Online Store: Newsletter, Account, Order Form, Notification of product availability.
2. The Order Form service is provided free of charge and is of a one-time nature and ends when the Order is placed via it or when the Service User stops placing Orders via it.
3. The Account Electronic Service is provided free of charge for an indefinite period of time until the Customer requests to delete the account.
4. The Electronic Newsletter Service and notifications about product availability are provided free of charge for an indefinite period of time. The Service User may unsubscribe from the Newsletter at any time and without giving a reason by sending an appropriate request to the Service Provider via e-mail to info@lecollet.pl . The method of providing the Newsletter service is regulated by the Newsletter Regulations.
5. Complaints related to the provision of Electronic Services by the Service Provider may be submitted to info@lecollet.pl.

• 11. Provisions relating to entrepreneurs

1. The content of 11 of the Regulations applies only to Customers and Service Recipients who are not Consumers or Consumer Entrepreneurs.
2. Pursuant to Art. 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product towards the Customer who is not a consumer is excluded.
3. The Seller has the right to withdraw from the Sales Agreement concluded with a Customer who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving a reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.
4. When the Seller releases the Product to the carrier, the benefits and burdens related to the Product and the risk of accidental loss or damage to the Product are transferred to the Customer who is not a consumer. In such a case, the Seller is not responsible for the loss, loss or damage of the Product occurring from its acceptance for transport until its delivery to the Customer and for any delay in the transport of the shipment.
5. If the Product is sent to the Customer via a carrier, the Customer who is not a consumer is obliged to examine the shipment at the time and in the manner usual for shipments of this type. If he finds that the Product was lost or damaged during transport, he is obliged to perform all actions necessary to establish the carrier's liability.
6. The Service Provider/Seller's liability towards the Service Recipient/Customer who is not a consumer, regardless of its legal basis, is limited - both as part of a single claim and for all claims in total - to the amount of the price paid and delivery costs under the Sales Agreement. The Service Provider/Seller is liable towards the Service Recipient/Customer who is not a consumer only for typical damages foreseeable at the time of concluding the contract and is not liable for lost profits towards the Service Recipient/Customer who is not a consumer.

• 12. Final provisions

1. Photos of goods may differ slightly from their actual appearance, in particular the colors may appear differently on different types of monitors.
2. The store reserves the right to change these regulations for an important reason, in particular:

• the need to adapt the regulations to legal provisions having a direct impact on these regulations and resulting in the need to modify the regulations in order to comply with the law;
• the need to adapt the regulations to the recommendations, orders, rulings, resolutions, interpretations, guidelines or decisions of authorized public authorities;
• expansion or change of functionality of the Store, including the introduction of new services provided electronically or change of existing functionalities of the Store;
• the need to remove any ambiguities, errors or clerical errors that might appear in the regulations;
• change of contact details, names, identification numbers, electronic addresses or links included in the regulations;
• counteracting abuse;
• force majeure;
• in other situations when it will aim to make the operation of the Store more attractive and the quality of the services provided.

3. Any changes will be posted on the Store's website and will come into force on the day of their publication.
4. The Customer's use of the Store's services after introducing changes to the regulations constitutes their acceptance. The store will inform registered customers about changes to the regulations via e-mail.
5. The Store informs that the use of services provided electronically may involve a risk for every Internet user. To avoid the risk of threats, the Customer should use appropriate technical measures that will minimize their occurrence.
6. The Regulations are subject to the provisions of law generally applicable in the Republic of Poland. In matters not regulated by these regulations, generally applicable provisions will apply, in particular: the Civil Code, the Act on Consumer Rights, the Act on the provision of electronic services and others. Contracts concluded by the Store and services provided are performed in Polish based on Polish law.
7. Any disputes arising between a Customer who is not a Consumer or a Consumer Entrepreneur and the Store will be resolved by the court having jurisdiction over the registered office of the Store.
8. The store agrees to submit any disputes arising in connection with it
   with concluded contracts for the delivery of the Product through mediation proceedings. The details will be determined by the parties to the conflict.
9. The consumer has the opportunity to use out-of-court methods of dealing with complaints and pursuing claims. The consumer has the opportunity to, among others: down:
10. submitting an application to a permanent consumer arbitration court
    to resolve a dispute arising from the concluded contract,
11. submit an application to the provincial inspector of the Trade Inspection
    to initiate mediation proceedings regarding the amicable settlement of the dispute between the Customer and the Seller,
12. free assistance from the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers).
13. The consumer can look for more detailed information on out-of-court methods of dealing with complaints and pursuing claims on the website http://www.uokik.gov.pl and at the offices and websites of district (municipal) consumer ombudsmen and social organizations whose tasks are statutory tasks include the protection of consumers or the Provincial Inspectorates of the Trade Inspection.
14. For statistical purposes and to ensure the highest quality of services, the Store uses information saved by the server on the Customer's end device, which is then read each time a web browser is connected (so-called cookies). More information in this regard can be found in the Privacy Policy.
15. Products available in the Store may constitute works within the meaning of the Act of February 4, 1994 on copyright and related rights, are subject to legal protection and constitute the intellectual property of the Seller.
16. By accepting these Regulations, the Customer acknowledges that all copyrights and all trademarks related to the Store belong to the Seller (or he has appropriate licenses) and are subject to legal protection, in particular the provisions referred to in the above paragraph.
17. These Regulations are addressed to consumers, entrepreneurs and entrepreneurs with consumer rights, unless a given provision of the Regulations provides otherwise and is addressed only to consumers or entrepreneurs or entrepreneurs with consumer rights.